Workplace conflict is complex but we as leaders must seek resolution.

Here Dean shares five principles derived from martial arts self-defense that can be applied to manage and resolve and dissolve conflicts effectively. These principles focus on understanding emotional dynamics, validating feelings, and establishing clear communication to foster resolution. The team also discusses the importance of reflection and learning from conflicts to prevent future issues, as well as addressing the challenge of dealing with toxic team members.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.